World Retail Congress

The pace of change in retail is constant, fast-moving and essential. In today’s landscape, winners are emerging – those who are able to keep pace with new technologies, consumer habits and the operations to support them – but so to are the losers. In this environment, success lies in growth that is sustainable, practical and profitable.

In 2025, we are delighted to return to London, a city full of inspirational retail concepts, to identify and discuss the new growth drivers that set those at the top of the industry apart from the rest.

In a programme developed especially for senior retail leaders, hear from those growing resilient and dynamic businesses; meet global industry figures to learn lessons from across the world and drive smart growth in your own business with insights from those finding success in a new world.